Key Components Of Customer Service - 1124 Words

Question One Research at least two tourism or travel texts and identify five key components of customer service to the New Zealand tourism or travel industry. There are many ways for one to show good customer service and as said by Collier (2011), good customer service is essential. Collier mentions that meeting and exceeding customer expectations is the way to good customer service. To give good customer service, key methods would be being consistent and continuous with work ethic and attitude, and constantly doing this. Being thoughtful too not only customers, but other colleges are a key component as well as availability to customers. This is important as customers need to feel as if you are willing and able to provide your service. Punctuality and grooming are also mentioned as critical elements as it is how you present yourself to customers. Colliers skills and qualities mentioned replicate the five key components of customer service said by the SERVQUAL service measuring system (Parasuraman, Zeithaml Berry 1988). The first component is tangible, meaning the staff should have a tidy appearance, and all facilities should be clean and presented well. Reliability is also a key component, customers should be able to trust the staff members to do the correct job without fail. Responsiveness is also important, meaning the staff member being prepared and eager to help the customer s and do it knowing that the customer is their number one priority. Staff members need toShow MoreRelatedDetermining The Final Marketing Mix1299 Words   |  6 Pagesthe research that you completed in BSBMKG501B to complete this question. required or preferred products/services: preferred price point: preferred method of payment: How will consumer priorities, needs and preference impact on the marketing mix selected? Consumer priorities, needs and preference Impacts on the marketing mix Required or preferred product/services By providing the customers what’s in demand, we make them happy, thus increase in sales. Preferred price point By purchasing the productRead MoreComparison Between Different Enterprise Architecture Frameworks1667 Words   |  7 Pagesquality of our information? †¢ Risk Containment - How to we control and reduce organisational risks? †¢ Stakeholder Value - How do we improve our value to our stakeholders? †¢ Resource Allocations - How do we improve the view of demand for our services? †¢ Productivity - How do we increase our productivity and efficiency? †¢ Collaboration - How do we improve our engagement and communications with stakeholders? 4.3 Best Recommended Framework After Synthesis Oracle Enterprise Architecture FrameworkRead MoreSystems Model And Its Components Essay944 Words   |  4 PagesIntroduction Key performance indicators are utilized for the purpose of measuring the success of the organizational outcomes. An organization can use key performance indicators measurements to evaluate areas, such as employee performance, employment turnover rates, or profit levels. The purpose of this paper is to identify a systems model and its components, offer information about how systems model provides a comparison of different organizations, discuss the Baldrige and AQIP programs, conferRead MoreBest Marketing Mix For New Product Or Service Opportunity Essay1134 Words   |  5 Pagesnew product or service opportunity. Provide your reasons for this choice. Best marketing mix Description Reasons for this choice Product New product line to be included will be the organic and environmental friendly hair dying products This product will have zero negative impact to human health such as asthma or skin allergies or the natural environmental pollutions Price High end product should be charged with the high end prices with the profit margin of gaining 20% Customers believe the valueRead MoreCharacteristics Of A Multi Part Framework And Guidelines For Study Based On The Mobile Phone Market Of Thailand Essay975 Words   |  4 Pagesregion affect the customer loyalty in the mobile phone market of Thailand. 2. Different factors of customer satisfaction; perceived service quality, perceived value, corporate image are correlated with customer loyalty in the mobile phone market of Thailand. LITERATURE REVIEW In this study, the researcher studied related researches and reviewed the literatures Based on the concept of a multi-part framework and guidelines for the study based on the following topics. Customer Loyalty ResearchersRead MoreThe Components Of The Marketing Mix Affect The Business Essay1488 Words   |  6 PagesHow would change the component of the marketing mix affect the business’ customers? Changed components of the marketing mix Impacts on the business’ customers Products ï‚ § Value for money: Customers are always willing to pay more for quality products by Presso Mobile Company that are healthier, full of nutrients and good for environment quality of products that worth the value of money. So, customers will repeat purchase and have more confident in consuming Press Mobile Company product as the qualityRead MoreComponents Of A Product Recall Coordinator1239 Words   |  5 Pages7.3 These facts and related information will include: A. Item Number or UPC code and label information B. Type of deficiency or issue C. Customer and location involved D. Invoice numbers E. Quantity of people affected and their condition 8.0 The Product Recall Coordinator will also obtain the name, agency or customer and the phone numbers of the persons making the notification. If the notification is coming from the FDA, it is important to determine the status of the investigation. This situationRead MoreMarketing Mix1696 Words   |  7 PagesMARKETING MIX Assessment Task 1 – Work Based Knowledge Test 1. What are the characteristics of the products and/or services in your business? Ans. I am working in . We are selling burgers as well as fries and soft drinks. But recently we start selling frozen coke and ice cream, which Mc d was selling and now we are making good money. 2. How do these products and/or services relate to the market they are in, and to the immediate competitors? Ans. We have many competitors in market but McRead MoreFood and Beverage Service Standard1469 Words   |  6 PagesINTERNATIONAL COLLEGE OF HOTEL MANAGEMENT | | TRANG NGUYEN 000884493Mr. RICHARD HUNTER 16/08/12 | [BBHM102: Food and Beverage Service Standards] | Assessment 1: Service Quality Standards | Table of Contents Introduction: 3 Body: 4 Conclusion 6 REFERENCES: 7 Executive Summary The report’s aim is designed to examine the five fundamental concepts of food and beverage service quality standards for a commercial hospitality operation and hence recommendations can be review to enhance the service’sRead MoreVisionary Leadership : Vision And Values Essay1462 Words   |  6 Pageswith others. Task behavior is the extent to which the leader engages in defining roles for the organization (Hersey, 1996). This component consist of giving directions to employees on what to do, how to do it, when to do, and where to do it (Hersey, 1996). Relationship behavior is the extent to which the leader engages in two-way communication (Hersey, 1996). This component provides feedback form employees, as well providing encouragement and support (Hersey, 1996). Readiness level consist of the willingness

Seneca Falls Womens Rights Convention - 1848

The roots of the Seneca Falls Womens Rights Convention, the first womens rights convention in history, go back to 1840, when Lucretia Mott and Elizabeth Cady Stanton were attending the Worlds Anti-Slavery Convention in London as delegates, as were their husbands. The credentials committee ruled that women were constitutionally unfit for public and business meetings. After a vigorous debate on the role of women at the convention, the women were relegated to a segregated womens section which was separated from the main floor by a curtain; the men were permitted to speak, the women were not. Elizabeth Cady Stanton later credited conversations held with Lucretia Mott in that segregated womens section for the idea of holding a mass meeting to address the rights of women. William Lloyd Garrison arrived after the debate about women speaking; in protest of the decision, he spent the convention in the womens section. Lucretia Mott came from a Quaker tradition in which women were able to speak in church; Elizabeth Cady Stanton had already asserted her sense of womens equality by refusing to have the word obey included in her marriage ceremony. Both were committed to the cause of abolition of slavery; their experience in working for freedom in one arena seemed to solidify their sense that full human rights must be extended to women, too. Becoming a Reality But it was not until an 1848 visit of Lucretia Mott with her sister, Martha Coffin Wright, during an annual Quaker convention, that the idea of a womens rights convention turned into plans, and Seneca Falls became a reality. The sisters met during that visit with three other women, Elizabeth Cady Stanton, Mary Ann MClintock, and Jane C. Hunt, at the home of Jane Hunt. All were also interested in the anti-slavery issue, and slavery had just been abolished in Martinique and the Dutch West Indies. The women obtained a place to meet in the town of Seneca Falls and on July 14 put a notice in the paper about the upcoming meeting, publicizing it mainly in the upstate New York area: Womans Rights Convention A Convention to discuss the social, civil and religious condition and rights of woman, will be held in the Wesleyan Chapel, at Seneca Falls, N.Y., on Wednesday and Thursday, the 19th and 20th of July, current; commencing at 10 oclock, A.M. During the first day the meeting will be exclusively for women, who are earnestly invited to attend. The public generally are invited to be present on the second day, when Lucretia Mott of Philadelphia, and others, ladies and gentlemen will address the convention. Preparing the Document The five women worked to prepare an agenda and a document to be considered for passage at the Seneca Falls convention. James Mott, Lucretia Motts husband, would chair the meeting, as many would consider such a role for women to be unacceptable. Elizabeth Cady Stanton led the writing of a declaration, modeled after the Declaration of Independence. The organizers also prepared specific resolutions. When Elizabeth Cady Stanton advocated for including the right to vote among the proposed actions, the men threatened to boycott the event, and Stantons husband left town. The resolution on voting rights stayed in, though the women other than Elizabeth Cady Stanton were skeptical of its passage. First Day, July 19 At the first day of the Seneca Falls convention, with over 300 people in attendance, the participants discussed womens rights. Forty of the participants at Seneca Falls were men, and the women quickly made the decision to allow them to participate fully, asking them only to be silent on the first day which had been meant to be exclusively for women. The morning didnt begin auspiciously: when those who had organized the Seneca Falls event arrived at the meeting place, Wesleyan Chapel, they found that the door was locked, and none of them had a key. A nephew of Elizabeth Cady Stanton climbed in a window and opened the door. James Mott, who was supposed to chair the meeting (it still being considered too outrageous for a woman to do so), was too ill to attend. The first day of the Seneca Falls convention continued with a discussion of the prepared Declaration of Sentiments. Amendments were proposed and some were adopted. In the afternoon, Lucretia Mott and Elizabeth Cady Stanton spoke, then more changes were made to the Declaration. The eleven resolutions -- including the one that Stanton had added late, proposing that women get the vote -- were debated. Decisions were put off until Day 2 so that men, too, could vote. In the evening session, open to the public, Lucretia Mott spoke. Second Day, July 20 On the second day of the Seneca Falls convention, James Mott, Lucretia Motts husband, presided. Ten of the eleven resolutions passed quickly. The resolution on voting, however, saw more opposition and resistance. Elizabeth Cady Stanton continued to defend that resolution, but its passage was in doubt until an ardent speech by ex-slave and newspaper owner, Frederick Douglass, on its behalf. The closing of the second day included readings of Blackstones Commentaries on the status of women and speeches by several including Frederick Douglass. A resolution offered by Lucretia Mott passed unanimously: The speedy success of our cause depends upon the zealous and untiring efforts of both men and women, for the overthrow of the monopoly of the pulpit, and for securing to women of equal participation with men in the various trades, professions, and commerce. The debate about mens signatures on the document was resolved by permitting men to sign, but below the womens signatures. Of about 300 people present, 100 signed the document. Amelia Bloomer was among those who did not; she had arrived late and had spent the day in the gallery because there were no seats left on the floor. Of the signatures, 68 were of women and 32 were of men. Reactions to the Convention The story of Seneca Falls wasnt over, however. Newspapers reacted with articles mocking the Seneca Falls convention, some printing the Declaration of Sentiments in its entirety because they thought it was ridiculous on its face. Even more liberal papers like that of Horace Greeley judged the demand to vote to be going too far. Some signers asked to have their names removed. Two weeks after the Seneca Falls convention, a few of the participants met again, in Rochester, New York. They resolved to continue the effort, and organize more conventions (though in the future, with women chairing the meetings). Lucy Stone was key in organizing a convention in 1850 in Rochester: the first to be publicized and conceptualized as a national womens rights convention. Two early sources for the Seneca Falls Womens Rights Convention are the contemporary account in Frederick Douglass Rochester newspaper, The North Star, and Matilda Joslyn Gages account, first published in 1879 as National Citizen and Ballot Box, later becoming part of A History of Woman Suffrage, edited by Gage, Stanton, and Susan B. Anthony (who was not at Seneca Falls; she did not become involved in womens rights until 1851).

The Impact Of New Technology On Criminal Justice System

The Impact of New Technologies on Criminal Justice and Corrections Our criminal justice system is very important to society. The reason for having laws is to defend society from harm, and to ensure that each person is kept safe, as well as to receive fair treatment. The criminal justice system works to defend the innocent and to punish the guilty without risking denial of an individual’s basic human rights. The past, present and future trends involved in the interface between components of the criminal justice system need to be evaluated constantly. I will identify current issues that affect the criminal justice system, as well as its value as society changes. As society advances, our criminal justice system must change with the times. The need for new laws becomes pretty obvious if we are to continue to keep pace with advancement of technology, and with the latest moral or ethical trends in society. However, these new trends and contemporary issues can influence various operations of the criminal justice system very quickly. These trends and issues include advancing technology, sentencing, and the death sentence. All of these have huge effects on our criminal justice system. Law enforcement, the courts, and corrections perform the important task of making sure that justice is served. Future trends in the criminal justice system are fairly obvious by the increase in the number of trials, available opportunities, exceptional attentiveness, andShow MoreRelatedCriminal Justice Trends Evnaluatio1253 Words   |  6 PagesCriminal Justice Trends Evaluation 1 Criminal Justice Trends Evaluation December 10, 2012 CJA/394 Troy Hokanson Criminal Justice Trends Evaluation 2 Introduction The criminal justice system is very important to American society. The reason for laws are to defend society from harm, makeRead MoreEssay on Criminal Justice Trends Evaluation1584 Words   |  7 PagesCriminal Justice Trends Evaluation Paper Jerry J Lynch Jr February 20, 2012 CJA/394 - Contemporary Issues and Futures in Criminal Justice Darren Gil, Faculty University of Phoenix Criminal Justice Trends Evaluation The criminal justice field is an ever evolving field. As today’s technology changes so does the way the criminal justice field interacts with that technology. As our society changes the technology that we use will also be altered to fit the situation. The barriersRead MoreAssessment: The Impact of Globalization on the US Criminal Justice System988 Words   |  4 PagesAccess Criminal Justice Assess the impact of globalization on the U.S. criminal justice system. Over the last several years, globalization has been transforming the US justice system. This is because a series of international standards and guidelines are being imposed by many nations around the globe. At the heart of this focus, is an emphasis on a number of different areas to include: respect for human rights and judicial oversight. (Holmes, 2009, pp. 30 42) In the case of the US, thisRead MoreCourt Issue Analysis1255 Words   |  6 Pages3, 2013 Court Issues Analysis As society changes, the criminal justice system must also change. As the criminal justice system changes it is important to identify areas of the court system that needs changes. Portions of the court system facing changes are the way courts are managed including their problems and resolutions. Victim’s rights have emerged as a new trend in the courts as victims are given the rights to intervene in cases, prior to sentencing.Read MoreForensic Science And The Scientific Examination Of Evidence1644 Words   |  7 Pagesevidence in criminal cases found in a crime scene is called forensic science. Forensic scientists use the same technology, tools and methods used by other scientists doing other types of research, including microscopes, computers, and lasers. As forensic science has advanced over the years, so has the ability to gather evidence and solve crimes. At crime scenes, lasers provide lighting to track blood sample that not visible to the naked eye. Forensic imagi ng technology is technology that lets theRead MoreIs The Technology Behind Forensics Reliable?1654 Words   |  7 Pages Is the Technology behind Forensics Reliable? The scientific examination of evidence in criminal cases found in a crime scene is called forensic science. Forensic scientists use the same technology, tools and methods used by other scientists doing other types of research, including microscopes, computers, and lasers. As forensic science has advanced over the years, so has the ability to gather evidence and solve crimes. At crime scenes, lasers provide lighting to trackRead MoreCriminal Justice Trends Essay1572 Words   |  7 PagesThe criminal justice system is a group of institutions that work together to protect a society, prevent and control crime, and maintain justice; enforcing the laws regulated by society. As the years have gone by and society has evolved; so have the criminal justice system and its methods to accomplish its role in society. This short analysis will evaluate the main facts that have been affecting the criminal justice system for decades and have influenced the evolution the justice system is enduringRe ad MoreCriminal Justice Trends Evaluation1581 Words   |  7 PagesWEEK 1 Criminal Justice Trends Evaluation Criminal Justice Trends Evaluation John Doe CJA 394 October 01, 2001 Jane Doedy Criminal Justice Trends Evaluation The criminal justice system is forever adjusting to protect and serve a changing society. The paper evaluates, identifies and assesses recent future and current trends affecting the criminal justice system. Lastly, it defines the values of the system in a changing society. Recent trends affecting the criminal justice system are relatedRead MoreThe Effects Of Illicit Drugs On The Nation s Rate Of Violent Crime1735 Words   |  7 Pagesgovernments at all levels responded by strengthening enforcement forces against drug law violators, attempting to block illegal drugs at the borders, working with other countries to take down the criminal organizations that produce and distribute drugs, and increasing efforts to reduce demand for drugs (Dept. of Justice, 2005). In addition, serious crimes, including violent ones, committed by juveniles began to increase at a fast pace. By the late 1980s, violent crime committed by juveniles had reached epidemicRead MoreTechnology Is Making Its Way Into The Everyday Lives Of Americans1503 Words   |  7 Pagesbeen the stuff of science fiction. It was an invention that seemed intangible. However, over recent years this imaginative and seemingly futuristic technology has become a thing of the present. Each iris has a un ique pattern, like fingerprints, however iris scans have proven to be more accurate and distinct. Slowly but surely, this novel technology is making its way into the everyday lives of Americans. For example, colleges, such as George Mason University have begun to use iris scans as a form

The Home - Original Writing Essay - 828 Words

The Home: Mr. and Mrs. Beavers reside in the Denbigh section of Newport News, Virginia. Their home is in an established neighborhood located within minutes of Patrick Henry Mall, Newport News/Williamsburg International Airport, schools, Riverside Regional Medical Center, Mary Immaculate Hospital as well as many restaurants and retail shops. Their house is a ranch style home with three bedrooms, one and half bathrooms, eat-in kitchen, and living room. It is adequately furnished and housekeeping standards are excellent. All smoke detectors are in working order. Mr. and Mrs. Beavers keep a first aid kit in the hallway closet and has a fire extinguisher located in the kitchen. School Zone: Sanford Elementary School Dozier Middle School Denbigh High School Marriage (verified): This is the first marriage for both Mr. and Mrs. Beavers. They met through a mutual friend and dated for two years before getting married on October 6, 2007 in Newport News, Virginia (verified). Mrs. Beavers stated Mr. Beavers’ ability to make her laugh is what initially attracted her to him. Mrs. Beavers described her husband as funny, kind, caring, loving and strong; she described her marriage as pretty amazing. Mr. Beavers described her wife as a strong, beautiful and caring person that enjoys helping other people. Mr. and Mrs. Beavers described their marriage strong, family oriented, and balanced. Children: Mr. and Mrs. Beavers do not have any children. Other Household Members:Show MoreRelatedHome - Original Writing : Home936 Words   |  4 Pages Home In my home, we had two big rooms one build for my mom and dad and the other was ours me and my sister and our older brother. The rooms were spaced apart about 20-30 feet apart, no paint inside or outside the rooms just red bricks and cement between with one window in each room with no glass just a space were we can site and hang our feet. Walking outside my room on a rainy day the smell of mud over whelmsRead MoreA Day At Home - Original Writing1025 Words   |  5 Pagesbad. My boss wasn’t on my tail for not getting him a paper on time. It was supper time when I got home. The food was already set out and the kids at the table when I walked in the door. Jane, 9 years old, had a book in her hand like normal. Billy, 4 years old, sat there picking at his scab. My husband came in with the last plate. Jason had been out of a job for 9 months now, so he was the stay at home mom for a little while. I set my bag down on our wooden table right beside the door. I walked overRead MoreMy Home - Original Writing917 Words   |  4 Pages My home, a place where memories are born and a place of comfortability. From being little at three years old to coming age of nine; I was told we were going to move. My mother planned on moving for a while and was putting our house for sale. My mother’s boyfriend William wanted us to move to Miami, Florida where his brother lived. His brother told him we could stay over his home to get a feel for the place. I was not fond of the idea of moving as I’ll be leaving behind my friends I’ve known forRead MoreNew Home - Original Writing Essay1454 Words   |  6 PagesAnticipation mounted as they pulled into the driveway of their new home. This time, it was going to be different. They were no longer renters, but bona fide homeowners. No one would ever be able to evict them again. Relieved it was a single-level house, they didn’t have to worry about screens popping out a second-story window. It did not have a porch with steps or garage, but it did have a basement and a large backyard. Molly, Susan, and Beth greeted the fearless foursome at the front door. ReunitedRead MoreHome Room - Original Writing1089 Words   |  5 Pages I yawned, as I sat next to her in the dark nursing home room. The room was small, with a little TV in the corner that always had a show in black and white on. The walls were covered in posters of Snoopy and the Peanuts clan. I nudged my mom, signaling that I wanted to go home. She shook her head, and I let out a quiet sigh. It was late. I looked at my Grandma Karen (I used to call her Ma) who lay motionless in her bed. Her big brown eyes were wandering around the room, looking through her messyRead MoreA Day At Home - Original Writing1026 Words   |  5 Pagesbad. My boss wasn’t on my tail for not getting him a paper on time. It was supper time when I got home. The food was already set out and the kids at the table when I walked in the door. Jane, 9 years old, had a book in her hand like normal. Billy, 4 years old, sat there picking at his scab. My husband came in with the last plate. Jason had been out of a job for 9 months now, so he was the stay at home mom for a little while. I set my bag down on our wooden table right beside the door. I walked overRead More Leaving Home- Original Writing Essay1513 Words   |  7 Pages Leaving Home- Original Writing She climbed on the hard mattress and pulled the fluffy, violet diary from under the feathered pillow. She opened the hard-back book and ferociously flicked through the pages, trying to find a blank one, she opened her bedside draw and rummaged through the useless items, she picked up a pen and began to write. â€Å" How could they do this to me? Why now? Why couldn’t they have told me earlier so I had time to acknowledge it, I mean I am sixteenRead MoreAn Animal s Home - Original Writing1310 Words   |  6 PagesAn Animal s Home With a great boom, another tree came down, and it seems as though there is no end in sight to them falling. All my life I have seen trees destroyed and new houses going up. My animal friends keep losing their homes for the benefit of people, and I cannot keep watching this horrible thing go on. When I get old enough I will be able to do something about it. My animal friends need their homes; they have done nothing to deserve this. Every year for the last ten years I have watchedRead MoreMy New Home - Original Writing1372 Words   |  6 PagesStanding in our driveway, between the flamingo colored house and my new home was the first time it hit me that we wouldn’t be living on Maverick Street anymore. There would be no more guessing if pops at night were gunshots. No more dealing with the family in the blue house that shook the entire street with their speakers blasting songs when the owls and raccoons came out. No more Barbara Libby shouting about how, â€Å"those stupid Puerto Ricans are ruining the city.† No more watching homeless peopleRead MoreMy New Home - Original Writing946 Words   |  4 PagesOur New Home Word Count: I was driving home from a typical day of work, where I had recently been promoted to office manager. I enjoyed my job and the promotion had made this day possible. The weather was warm for a spring day and it had finally stopped raining. The leaves on the tree were opening, the grass was green again after being brown for what seems like forever, and the lilac bushes had purple buds that were going to pop open in a day or two, then the smell of lilac would be in the air

International Economics for Integration of Global Trade Cycle

Question: Discuss about theInternational Economics for Integration of Global Trade Cycle. Answer: Globalization is the process of increasing integration and environment of co-operation among different economies. It results in inter-related and integrated world economies. The benefits of globalization is realized in forms of greater free trade, increased capital flows, increased movement of labor, integration of global trade cycle, growth of multinational companies and improved means of transport and communication that removes barriers among countries. Free trade allows specialization to the countries. When countries specialize in goods, in which it has a comparative advantages then it enjoys several benefits (Baylis, Owens Smith, 2017). The consumers get goods at a lower price in the world market; trade enables a greater choice of goods and a wider market for exporters, increased competition in the world market enhances efficiency in production and the countries enjoys economies of scale. The free movement of labor comes with advantages for both the countries and workers. The in creasing specialization reduces average cost and makes good cheaper. Globalization comes along with the benefit of increased investment. The flow of funds from developed to developing nations contributes to economic growth of these nations. The anti-globalization arguments are related to effects of trade on labor standard, workers and environment. In contrast to the benefits of free trade arguments, there are two widely held controversies against free trade. The supporters of government intervention states that there are some industries remaining underfunded in the free market environment (Mander, 2014). Other forms of imperfect competition dominate these markets. The globalization effect on environment, workers and sovereignty warrant the support from government. The free trade resulted from globalization harms developing countries. The developing countries face difficulty to compete with developed nation. The industries in developing nation often need protection to develop fully. One major problem of globalization is increased use of non-renewable resources. A byproduct of this is the increased pollution and problem of global warming. The globalization fails to set a desirable environment standard. The free movement o f workers creates the problem of labor drain. It becomes difficult for low paying countries to retain their skilled workers. Globalization has a mixed impact on growth of world economies. Free trade that resulted from globalization allows specialization based on comparative advantage (Stiglitz, 2017). The comparative advantages foster growth contributed from countrys openness in the world market. The resulted Foreign Direct Investment affects economic growth and has a positive impact in developed nations leading to higher growth rate. Globalization boosts technological development that has promoted unparalleled development of economies. In some countries, globalization increases human welfare and eliminate poverty and underdevelopment. However, the benefits of globalization can be reaped only by countries having capacity of exploring new opportunities and have potentials to absorb the adverse impact of the process. However, growth impact of globalization on underdeveloped and developing nations remain ambiguous. The effect of globalization on economic growth depends on the structure of economics in globali zation process (Rodrik, 2014). The growth impact changes depending on policy set for improvement of financial system and human capital. Trade balance of a nation keeps record of countrys export and import. Trade deficit is a situation where countrys import exceeds its imports. The trade deficit in US has become a cause of concern for the US government because of its adverse impact on the domestic economy (Kim, 2014). Trade deficit affects US economy through three direct channels. First, the growing trade deficit since past two decades has destroyed many manufacturing jobs. As U.S. mostly exports manufacturing goods, trade deficit resulted from declining exports depressed manufacturing sectors and causes significant job losses. Transition is observed from highly paid manufacturing jobs to low paid jobs in the service sector. In addition to job losses, the adverse impact of trade deficit is observed in a depressed wage of workers (Irwin, 2015). The problem of unemployment can be countered with active policies taken by the government such as decline in the interest rate or increased government expenditure. However, the effect on job composition cannot be altered. Workers who lose jobs in manufacturing finds job in some other sectors mostly in service sectors where wage is low. The import growth in countries having a low wage creates downward pressure on the workers wage in U.S. In response to a low-priced imported good, prices of products produced in U.S. In order to reduce production cost firms in U.S have to cut wages. The U.S. government is concerned with the effect of trade deficit on their trade competitiveness. When trade deficit raises then many firms and industries were closed negatively affected the domestic economy. Trade surplus describe a situation in which export of a nation exceeds its import. A trade surplus benefits nation in many ways. Increase in export means increased demand for goods in the international market (Acemoglu et al., 2016). This helps to expand business in the domestic economy. With increased production new job opportunities open up solving the problem of unemployment. In order to expand production labor demand raises. This pushes wage in labor market to a high level. Therefore, the problems created with a trade deficit come to an end with a surplus trade balance. However, trade surplus increases the inflow of domestic currency lowering its value in the exchange market. This makes import expensive. For countries with heavy reliance on import, the rising import price is a problem. The manufacturing industry in U.S. is the propeller of economic growth. The U.S. manufacturing sector depends on imported raw materials. Therefore, increasing cost of raw materials increases the pr oduction cost (Melvin Norrbin, 2017). In this situation the government in U.S. should take proper policy to maintain a stale import price. However, trade surplus might create a problem in terms of raising import cost but the problem is not as severe as trade deficit. References Acemoglu, D., Autor, D., Dorn, D., Hanson, G. H., Price, B. (2016). Import competition and the great US employment sag of the 2000s.Journal of Labor Economics,34(S1), S141-S198. Baylis, J., Owens, P., Smith, S. (Eds.). (2017).The globalization of world politics: An introduction to international relations. Oxford University Press. Irwin, D. A. (2015).Free trade under fire. Princeton University Press. Kim, M. H. (2014). The USChina Trade Deficit.The International Trade Journal,28(1), 65-83. Mander, J. (2014).The case against the global economy: and for a turn towards localization. Routledge. Melvin, M., Norrbin, S. (2017).International money and finance. Academic Press. Rodrik, D. (2014). The past, present, and future of economic growth.Challenge,57(3), 5-39. Stiglitz, J. E. (2017). The overselling of globalization.Business Economics,52(3), 129-137.

Capgemini Interview free essay sample

The firm has over 110,000 employees in North America, Europe, Asia Pacific region and the Middle East . Apart from management and support roles, the firms employees are grouped into four major disciplines, each of which is governed by its specific economic rules, and managed with its own profit: Consulting Services Outsourcing Services Technology Services Local Professional Services Application and Interview Process[Edit] The Capgemini application process involves three or four main stages, depending on which programme you apply for: On-line application form or applying through a headhunter/recruitment agency. Telephone interview. Half-day assessment centre in a Capgemini office, for your specific graduatescheme. Telephone Interview[Edit] The Capgemini telephone interview lasts for approximately 30 40 minutes. Questions may include: Give me a 2-3 minute overview about yourself. Why did you choose Capgemini/Consultancy? Are you aware of the travelling involved in consultancy and do you think youcan deal with it? Do you have any family commitments, (e. We will write a custom essay sample on Capgemini Interview or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page g wife/girlfriend) that means youwould be unable to travel long distances and stay in other locations for extended periods of time? Tell me what you know about Capgemini and their competitors. What do you think makes Capgemini different from their competitors? What is a development life cycle? What is currently happening in the IT market? Are you comfortable with technology? Tell me a situation where youve worked in a team and individually. What do you think the future holds for Capgemini and IT based organisations? Competency Questions you may be asked during the telephone interview include: Give me an example of a time when you were in a team and you faced a difficult task. Give me an example of a time when you persuaded a team about something, how did you persuade them, what was the outcome? Give me an example of a time when you adapted to change, what did you learn,what was the outcome? Give me an example of a time when you changed something (system, procedure etc), and got others to implement the same system? How did you go about telling them to do this?